270 Climbing

FAQs ABOUT CLIMBING AND BOULDERING

The Rules

Please scroll to the bottom of this page to read our full Climbing Rules of Play, but in brief, some of our key headline rules are:

  • All participants must be registered and have paid for entry/membership before climbing.
  • Be mindful of others.
  • There's no top out boulders at 270.
  • Apart from the Fun Walls, clean climbing shoes must be worn whilst climbing.
  • Tops must be worn in all indoor climbing areas.
  • No food or drinks allowed on the mats. Only sealable drinks allowed in climbing areas.
  • Must not be under the influence of drink or prohibited drugs when climbing.
  • Access is restricted dependent on the entry or membership type - for example, if you paid for entry/membership to bouldering (B1 & B2), you are not allowed to climb (in C2) without payment. If you wish to access both bouldering and climbing you must purchase entry or a combined membership. 
If you have any questions at any time during your visit, please ask a member of the team.
Chalk
Both powdered and liquid chalk are permitted in B2, C1 and C2 but please be mindful around using it - a little goes a long way!  If you spill any chalk, please let the team know so we can help you clear it up.
B1 area is a liquid chalk only zone.
Climbing with Children & Supervision
All under 16’s must be supervised by an adult throughout climbing areas unless they have been assessed by our management and registered for unsupervised climbing.
The responsible adult must supervise children throughout their visit and are liable for their behaviour. When climbing this means actively supervising. The ratio of a supervising adult to children climbing is 1:2.
No under 7's are allowed in B2.
Shoes, Clothing & Appearance
  • Climbing shoes must be worn whilst climbing. Climbing shoes must not be worn in toilets. Barefoot entry is prohibited in the café bar. We recommend wearing closed-toe shoes when using weights in the gym.  
  • Free shoe hire is provided for all first time visitors and particpants on Bouldering Intro’s, all NICAS courses and our Squads. 
  • Tops must be worn in all indoor areas. Tops may be removed in the outdoors climbing areas.
  • Please change clothing in the changing facilities. The changing room is an open-plan, communal space used by all ages, so please use the cubicles to undress in privacy.
  • Jewellery and piercings must either be removed or appropriately covered before climbing.
  • Loose hair must be tied back. 
What about bags & personal belongings?
  • Try to only bring essential items and store backpacks, bags and unnecessary clothing in lockers or designated storage areas.
  • Lockers are available in changing rooms and in climbing areas and can be locked (using your own padlock). Storage is available in changing rooms and in climbing areas.
  • We cannot take any responsibility for theft or loss of personal items during your visit. 
Lost Property
Items of lost property are kept for a period of a month then disposed of on (approx.) the 7th day of the following month. Items are either donated to charity or passed on to recycling facilities as applicable. Items can be claimed by contacting Reception.
Food & Drinks
  • Sealable drinks may be taken into climbing areas but must be stored in designated areas. Hot drinks must be in takeaway style containers with a lid. Keep drinks off the mats.  Only water bottles are permitted on mezzanine areas.
  • Please consume food away from the mats (preferably in the café bar or on any of the outside benches around the park). In the café bar please refrain from consuming food not purchased on the premises.
Can I get additional support?

If you need extra assistance in participating around the park please get in Contact with us prior to booking to discuss your requirements.

Are dogs welcome?

Yes absolutely but dogs are not allowed in any climbing areas. Well behaved pooches are welcome in reception, seated areas of the café bar and all outdoor areas of the park. Dogs must be kept under control and on a lead at all times. They may be tied in numerous locations around the park, however not where they block access or cause issue to passing people.

Assistance dogs are of allowed in all areas of the park and in all buildings.

HIGH ROPES

FAQS

 

Ropes Course Safety Briefing

Before we let you out on to the ropes course you will need to take part in our safety briefing besides the cabin. This lasts about ten minutes and consists of watching our short video, the fitting of harnesses and helmets and then, to demonstrate that you have been paying attention, you have a quick test on our short practice route.

We will ensure that all equipment is safe and fitted correctly before you embark on the proper course.  

To help you prepare for things and give you a feel for what's involved, you can watch the video ahead of your visit by clicking here.  Don't worry you'll be able to watch it again before you go out onto the ropes. 

How hard is it really?

It’s not a walk in the park! The high ropes are physically demanding and some of the elements will be very challenging for some people. The course is much harder than some of the more common and popular high ropes courses around the country.  The elements test you in different ways, some are more obvious and purely physical, while others are more about working the best way mentally. Many elements do require good levels of upper body strength and mobility, but if you are generally fit and healthy and can handle a workout then chances are you can do most of the obstacles around the course. 

Our Low Ropes are best suited for younger (5-8 year olds) and children who are less confident or able to tackle the harder, higher routes.

Our High Ropes Course is for older children and adults who are more confident with heights and happy about a physical workout! The Levels do not neccessarily increase in difficulty the higher up you go - for instance, Level 3 is harder than Level 4  - check the Levels Planner for more details but whichever level you get to experience they all require a head for heights and ample upper body strength!  

Certain levels have certain restrictions based on ages, height and weight.

It is worth noting that our levels are all one-way, you are clipped-in on a continuous belay stsyem so once you are out on the course, unless you are right at the start, the only ways off the course are to complete the level you are on, or as a last resort to be rescued. 

Participants are not joined or directly supervised by an instructor while out on the course - participants are expected to manage the obstacles and use our belay safety system independently.  

If someone gets stuck, or has a wobble, in the first instance we will talk to and try to encourage participants and work through the obstacles - this works for the majority of people and it's amazing to see the sense of accomplishment people feel afterwards.  We will of course help as and when needed.

Please note, in the majority of circumstances, a refund will not be issued because a participant found the course too difficult.  

Due to the difficulties involved on the highest levels, we may need to evaluate whether you are capable of completing them before allowing access.

What if there’s bad weather?

We operate in most weathers – come rain or shine!  Rain and showers, snow and moderate winds are all perfectly acceptable condition for the ropes course to be safely used.

The main reasons for potential closure are storm-like conditions such as very strong winds, very heavy rain and/or the chance of a lightning strike. 

If the weather is so severe that we have to cancel a particular session or close the ropes course, we will notify you at our earliest convenience and re-schedule your booking for another time.

What should I wear?

Obviously not your Sunday best - wear something light and comfortable that is appropriate for the day’s weather and that you don’t mind if it gets grubby!  If sunshine is forecast then t-shirt & shorts is fine, if it looks likely to be a wet one then probably best to bring a coat!  Either way we suggest something that covers your stomach/abdomen area to stop the harness from rubbing (no crop tops).

It is important that you wear footwear that isn’t going to fall off easily, and also covers your heel and toes – so no crocs, flip-flops or slippers!  A sturdy pair of trainers, shoes or walking boots will do just fine.

They are not compulsory but we also recommend you wear gloves – these can be purchased online ahead of your visit and collected when you arrive – or you can bring your own. 

Long hair should be tied back to prevent getting entangled in any of the equipment. Also any jewellery and body piercings that are deemed to be a entanglement risk must be removed or taped over. 

What about bags & personal belongings?

Sorry, no hand bags, bumbags, carrier bags or back packs are permitted on the course due to the fitting of the harness.  All loose items (phones, keys, wallet, coins etc) must be removed from pockets during all activities - asides from being uncomfartable they could fall out and get damaged or hit someone below.

We ask that personal belongings are kept in an alternative place - we do have small lockers available in the cabin for small items (kets, phone etc), or please items leave at home, in your car or with someone watching from the ground - things dropped on to the ground can be really difficult to find! 

You may take a phone around the ropes course but it must be kept inside of a phone holder/carry pouch and attached securely to your persons. We have pouches available to purchase when you book or you can bring your own – these must be inspected by one of our instructors before embarking on the course.

Can children go by themselves on the course?

That all depends on their height and age.

On the Low Ropes (Level 1), children go on the course by themselves but must be accompanied by a supervising adult. This adult is not physically on the course, but walking besides on the ground to actively supervise children if needed.

On the High Ropes (Levels 2 - 6), under 12 year olds must be accompanied by a participating adult.  An adult can supervise up to 2 under 12’s. For young people between 12 and 16 years an adult is required to supervise either on the course or remain on-site for the duration of the session.

Remember after the safety briefing has taken place and you have demonstrated that you're ready, participants will not be joined alongside or directly supervised by an instructor out on the course - participants are expected to manage the obstacles and use our belay safety system independently.  

If someone gets stuck, or has a wobble, in the first instance we will talk to and try to encourage people and work through the obstacles - this works for the majority of people and it's amazing to see the sense of accomplishment afterwards.  We will of course help people as and when needed.

What is the minimum height?

That depends on which Level or activity you are doing!

All participants on Level 1 must be between 1 metre and 1.45 metre tall.  Sorry no participants over 1.45 metres tall are allowed due to the obstacles. 

All adventure seekers on High Ropes Levels 2-4, and the activities from the Tower must be 1.2m tall and over.

All daredevils on High Ropes Levels 5 & 6 must be at least 1.45m tall or over.

What is the maximum weight?

The weight limit on our high ropes is 18st 9lb / 120kg. However, more important than your weight is the fact that you must fit safely within the harness. 

How am I attached to the course?

Once you clip-on at the bottom of the tower, you stay on the same cable until you come to the end of your route. We use a continuous belay system called Expoglider. This clever solid cast metal loop glides over the cables. It is completely impossible to disconnect from the cable but has a small narrow opening on one side allowing you to slide it through anchor points along the way to each obstacle. Once on the cable, you can not unclip until you come to the end of a route. 

You are joined to the exploglider via your harness and therefore safely attached to the course at all times - put simply, you can't fall more than about 30cm!

We have several ‘exchange stations’ on the tower, these work like junctions where you can basically select which path to continue on – be it the next level up, a specific route or a particular jump.

What happens if I get stuck or want to stop?

Our team are well trained if such an occasion arises and will try to encourage you through any tricky elements.  We understand heights aren’t for everyone though, so if you do get stuck or decide that you really can’t carry on then one of our team will take action appropriately.  If you are really nervous about the experience, we suggest either booking a Supervised Session, or trying a route on the Low Ropes, or you could book a High Ropes session at a quieter time when there are less people around.

Please note in the majority of circumstances, we will not issue a refund purely because a participant found the course too difficult. 

GENERAL FAQS

 

Do you hold birthday parties?

Yes! We host parties outside on our Low Ropes which are aimed at 5-8 year olds., and parties inside on our exciting Fun Walls for all ages but are best suited for youngsters aged between 7-13 years old. For more details see our Parties page.  

Do you have parking?

Yes we have free parking for motorbikes, cars to larger vehicles such as camper vans and mini-buses. We also have a bicycle rack if you prefer non-motorised modes of transport.  We also have several disabled parking bays.  We do not currently have any parking for coaches.

We are hoping to install a number of EV charging points during 2026.

Can I pop in for a drink or to watch?

You do not need to be a member or even a climber to visit our cafe bar - you can just pop in and grab a drink or something to eat whenever we're open. We serve a mix of hot and cold drinks and bites to eat with some also available for takeaway.

You're more than welcome to take a seat inside our on our patio and watch the action on our outside climbing walls or the high ropes course. 

Can we bring our own food?

We serve a variety of hot and cold drinks and food from our cafe bar, plus snacks and ice creams from our cabin. You can bring your own food or drinks while outside watching the action on the ropes course, but only food or drink items purchased on the premises may be consumed inside or on the patio of the cafe bar.

Are dogs welcome?

Yes absolutely! 

Dogs must be kept under control and on a lead at all times.
Well behaved pooches are welcome in reception, seated areas of the café bar and all outdoor areas of the park. No dogs are allowed in climbing or other internal areas.
We have several water bowls and animals may be tied in numerous locations around the park, however not where they block access or cause issues to passing people. Clean up any mess your dog may make. Please ask reception if you need any help.
Assistance dogs are of course allowed in all areas of the park and all buildings.
You can read our Dog Policy in full by clicking here.
What about amendments, refunds or cancellations?

In effect, once you have recieved the safety briefing, are kitted up and have been out on the course, as standard, a refund is unlikely. 

For full details on our policy see our Terms & Conditions by scrolling to the bottom of this page, but in brief… 

  • More than 14 days before your session – you can move at no cost or cancel a booking and receive a full refund.
  • Between 14 days and 48 hours before your session – you can move your booking (at cost), but 50% of the booking price will remain due and will not be refunded. 
  • Within 48 hours before your session – sorry you won’t be entitled to a refund for any amendment or cancellation to your booking.
  • If we need to cancel your session (eg. due to weather conditions) you will be entitled to move your booking to another suitable date or a refund.
  • In the majority of circumstances, we will not issue a refund or compensation purely because a participant found the activities too challenging. 
Can I get additional support?

If you need extra assistance in participating in any of our activities please get in Contact with us prior to booking to discuss your requirements in more detail.

How do I book the trapeze?

All Bars Flying Trapeze are based within our Park but are a totally seperate business. For all enquiries please visit https://www.allbars.net/

Why the name?

We’re pronouncing it ‘Two seventy” rather than “Two hundred and seventy”. The origins of the name come from the initial planned setting for 270 Climbing Park, which was due to be in Westgate Park in Gloucester (“west”…. 270 degrees …that was the thinking!). Plans were progressing well and was due to open in 2019 but had to be scrapped at the last minute after ground contamination issues ruled the development completely unfeasible. But not to be defeated, our attention quickly switched to alternative locations and not long after we became aware of the current site coming on to the market. After investing in the development for so long, by then the name just stuck! 

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